Our customers frequently face the possibility of experiencing vulnerability and loneliness; hence, we dedicate ourselves to delivering comprehensive, compassionate assistance that ensures clients feel at ease, appreciated, and secure.

Valuing Every Client

We see all of our clients as valued individuals, deserving of respect and dignity.Operating in alignment with the principles of Enabling Good Lives, we strive to empower our clients to make their own decisions regarding their care.

Collaborative Support Approach

Rather than prescribing care, we work together with clients and their families to determine the most effective ways to support them in leading fulfilling lives.

Client-Centered Matching and Support

We strive to align individuals with support workers who match their interests and preferences. Our experienced and friendly support workers are the kind of people you'd enjoy catching up with over a chat and a cup of tea. Whenever possible, we assign one support worker to each client, fostering a strong relationship between them. We prioritize listening to our clients' needs, ensuring they remain at the forefront of their support. Valuing each client as an individual, we consistently go beyond standard care to tailor our services to their specific requirements.

For inquiries regarding your loved one's home care assistance, private care, or individualized funding, our Christchurch team is readily available with just a phone call away.

Our values

Thoughtful Approach

Our team members demonstrate thoughtfulness and consideration, often exceeding prescribed care to ensure the safety and comfort of our clients.

We believe in the power of small gestures, such as offering a warm cup of tea or assisting with household tasks, to make a significant difference.

Dependability and Focus

We are known for our reliability, responsibility, and dedication to delivering the highest quality of care.

Our team consistently strives to arrive punctually and provide exceptional service.

Inclusive Attitude

Embracing diversity, we accept and respect each individual for who they are. Every client receives treatment characterized by empathy, kindness, and respect.

Genuine Care

Our team members genuinely care about their clients and take pleasure in forming meaningful connections with them.We are committed to ensuring our clients feel safe, comfortable, and valued.

Commitment and Ownership

Our staff members are dedicated professionals who take ownership of their work.Prioritizing effectively, we recognize and address the unique needs of each individual.

Our Team

Diverse and Experienced Team

We boast a diverse local team with varied backgrounds, comprising support workers, healthcare assistants, and Registered Nurses. Our professionals are experienced, kind-hearted, and genuinely enjoy their interactions with clients.

Empowerment Through Enabling Good Lives

Operating in alignment with the principles of Enabling Good Lives, our foremost responsibility as support workers is to empower clients, granting them the agency to make informed decisions about their care. We uphold the belief that every client is a valued individual capable of determining their desired lifestyle.

Personalized Relationship Building

We prioritize finding the right personality 'fit' for each client, recognizing the significance of establishing strong relationships. As support workers regularly enter clients' homes, it's essential for clients to feel comfortable and build trust with their caregivers.

Continuous Professional Development

All our Support workers & Health care Assistants are committed to ongoing learning and development. They hold a minimum of Level 0 Health & Wellbeing training, with many choosing to enhance their skills further through Levels 2, 3 & 4 certification, and Registered Nurses comes with First Aid Certificates